CUSTOM ORDER & RETURN POLICY

 

At LEVIX, every product is custom-manufactured to meet the unique requirements of our customers. This includes personalized designs, logos, branding, colors, sizing, and other custom specifications.

Due to the bespoke nature of our products, all sales are considered final once an order has been approved and production has commenced. As a result, we are unable to accept returns, exchanges, or cancellations for custom-made items.

We strongly encourage customers to carefully review all artwork, measurements, customization details, and order specifications before providing final approval.

 

QUALITY ASSURANCE

LEVIX is committed to delivering products that meet the highest standards of craftsmanship and quality. If you receive an item that:

• Contains a manufacturing defect
• Has been damaged during transit
• Differs from the approved order specifications

Please notify our support team within 7 days of delivery and provide clear photographs along with your order information. Upon review and verification, we will work promptly to provide an appropriate resolution, which may include a replacement, repair, or correction at no additional cost.

By placing an order with LEVIX, customers acknowledge and agree to the terms outlined in this policy.