TERMS OF SERVICE

 

Welcome to LEVIX. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

COMPANY INFORMATION

LEVIX specializes in custom martial arts apparel, championship belts, academy branding products, and related merchandise. All products are manufactured according to customer-provided specifications and approved designs.

ACCEPTANCE OF TERMS

By using our website, submitting an inquiry, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

CUSTOM ORDERS

All products offered by LEVIX are custom-made or made-to-order unless otherwise stated.

Customers are responsible for ensuring that all submitted information, including artwork, logos, sizes, colors, text, and customization requirements, is accurate before final approval.

Once production has commenced, orders cannot be modified, cancelled, or refunded.

PRICING & PAYMENTS

All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.

Full payment or any agreed deposit must be received before production begins.

LEVIX reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, or unforeseen circumstances.

PRODUCTION & DELIVERY

Production timelines are estimates and may vary depending on order complexity, material availability, shipping conditions, customs processing, or other factors beyond our control.

LEVIX shall not be liable for delays caused by shipping carriers, customs authorities, natural events, or circumstances outside our reasonable control.

RETURNS, EXCHANGES & REFUNDS

Due to the personalized nature of our products, returns, exchanges, and refunds are not accepted for custom-made items.

Exceptions may be made only when:
• The product contains a verified manufacturing defect.
• The product arrives damaged during transit.
• The delivered product materially differs from the approved order specifications.

Claims must be submitted within 7 days of delivery and supported by clear photographic evidence.

LEVIX reserves the right to determine the appropriate resolution, including replacement, repair, or correction.

INTELLECTUAL PROPERTY

Customers represent and warrant that they own or have permission to use any logos, trademarks, artwork, text, or other content submitted for customization.

LEVIX shall not be liable for any intellectual property disputes arising from customer-provided materials.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, LEVIX shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

PRODUCT REPRESENTATION

While we strive to accurately display product colors, materials, and designs, slight variations may occur due to manufacturing processes, screen settings, photography, and material availability.

Such minor variations shall not constitute a defect.

CUSTOMER CONDUCT

Customers agree not to submit unlawful, offensive, defamatory, infringing, or misleading content through our website or customization services.

LEVIX reserves the right to refuse any order that violates applicable laws or company standards.

PRIVACY

Any personal information collected through our website shall be handled in accordance with our Privacy Policy.

GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which LEVIX operates, without regard to conflict of law principles.

CHANGES TO THESE TERMS

LEVIX reserves the right to update or modify these Terms of Service at any time. Updated versions will be posted on this website and become effective immediately upon publication.

CONTACT US

For questions regarding these Terms of Service or your order, please contact our customer support team through the contact information provided on our website.